Abu Dhabi Job 21/03/24 : എത്തിഹാദ് റെയിലില്‍ നിരവധി അവസരങ്ങള്‍

Abu Dhabi Job 21/03/24 : എത്തിഹാദ് റെയിലില്‍ നിരവധി അവസരങ്ങള്‍

യു.എ.ഇയിലെ റെയില്‍ റോഡ് ശൃംഖലയായ ഇത്തിഹാദ് റെയിലില്‍ വിവിധ തസ്തികകളില്‍ തൊഴില്‍ ഒഴിവുണ്ട്. Linkedin വഴിയാണ് അപേക്ഷിക്കേണ്ടത്. Linkedin ല്‍ നിങ്ങള്‍ക്ക് അക്കൗണ്ടില്ലെങ്കില്‍ അക്കൗണ്ട് ക്രിയേറ്റ് ചെയ്യണം. അക്കൗണ്ട് ക്രിയേറ്റ് ചെയ്യുമ്പോള്‍ നിങ്ങളുടെ വിദ്യാഭ്യാസം, തൊഴില്‍ പരിചയം, റെസ്യൂമെ എല്ലാം കൃത്യമായി ചേര്‍ക്കണം. എങ്കില്‍ അപ്ലൈ ബട്ടണ്‍ ക്ലിക്ക് ചെയ്യുമ്പോള്‍ തൊഴില്‍ദാതാവിന് നിങ്ങളുടെ പ്രൊഫൈല്‍ വിവരങ്ങള്‍ കാണാനും വേഗത്തില്‍ അപേക്ഷ പൂര്‍ത്തിയാക്കാനും കഴിയും.

ഡിഗ്രി, പ്ലസ്ടു തത്തുല്യ യോഗ്യതയുള്ളവര്‍ക്കും എന്‍ജിനീയറിങ് ബിരുദമുള്ളവര്‍ക്കും അതതു തസ്തികകളുടെ വിദ്യാഭ്യാസ യോഗ്യത അനുസരിച്ച് അപേക്ഷിക്കാം. 2200 മുതല്‍ 4800 ദിര്‍ഹം വരെയാണ് ശമ്പളം. യു.എ.ഇ തൊഴില്‍ നിയമം അനുസരിച്ചുള്ള ആനുകൂല്യങ്ങളും ലഭിക്കും. 21 മുതല്‍ 40 വയസ് വരെയാണ് പ്രായപരിധി. ഏതു രാജ്യക്കാര്‍ക്കും ഇപ്പോള്‍ അപേക്ഷിക്കാനാകും.

ഇത്തിഹാദ് റെയില്‍ ജോലികള്‍ക്ക് അപേക്ഷിക്കാന്‍ താഴെ കാണുന്ന ലിങ്ക് വഴിയാണ് അപേക്ഷ സമര്‍പ്പിക്കേണ്ടത്. ഇതിനു മുന്‍പ് നിങ്ങളുടെ ലിങ്ക്ഡിന്‍ അക്കൗണ്ട് തയാറാക്കണം.

Onboard, Passenger and Crew Manager

About the job

Position Overview:

As the Passenger Operations and Crew Manager, you will play a pivotal role in ensuring the excellence of our passenger train services. Reporting to the Head of Passenger Services, you will be responsible for overseeing a substantial team of Onboard Supervisors and Onboard Hosts, managing onboard crew members, and upholding the highest standards of service quality, and operational safety competence.

Main Responsibility:

• Lead, mentor, and supervise a large team of Onboard Supervisors and Onboard Hosts, providing guidance, support, and direction to ensure the highest level of service excellence.
• Oversee all aspects of onboard crew members’ performance, including onboard hosts, catering staff, and service personnel, ensuring their adherence to service standards and providing coaching and development opportunities.
• Be the Passenger Services Lead for all Onboard train operational start up activities including writing and developing operating procedures for Safety Critical roles.
• Act as the competent person and have full accountability of the Safety and Competence Management System for the operational staff within your remit.
• Ensure the seamless operation of onboard services, including catering, amenities, and passenger assistance, to provide a top-tier travel experience for passengers.
• Enforce safety protocols and compliance with industry regulations, prioritizing the safety and well-being of passengers and crew members throughout the journey.
• Efficiently allocate onboard resources, including crew members and supplies, to meet passenger needs and maintain cost-effectiveness.
• Develop and implement comprehensive training and development programs for crew members, focusing on customer service, safety procedures, and compliance.
• Conduct rigorous assessments of onboard services and facilities, implementing improvements as needed to elevate passenger satisfaction.
• Assist in the development and management of the onboard services budget, closely monitoring expenses, and identifying cost-saving opportunities.
• Lead emergency response efforts when necessary, following established protocols and collaborating closely with the onboard supervisor and crew members.

Desirable qualifications, skills, and experience

• Bachelor’s degree in hospitality management, Transportation Management, or a related field (relevant certifications or training in passenger services is a plus).
• 15+ years of experience in passenger railway services, onboard services, or a related field, with a demonstrated track record of leadership and team management.
• Experience of at least 1 major passenger rail start up from planning through to implementation.
• Ideally the candidate will have knowledge and experience within the Middle East
• Exceptional interpersonal and communication skills.
• At least 5 years’ experience in managing staff within a competence management framework including conducting staff assessments and reviews.
• Strong problem-solving abilities and adaptability in a dynamic environment.
• Comprehensive knowledge of Railway Rules, Safety regulations and emergency response procedures in the passenger railway industry.
• A full understanding of Competence Management Systems.
• Proficiency in using onboard management software and systems.
• Ability to work effectively in a team and independently.
• A passion for delivering outstanding customer service.

Head of Commercial Systems

About the job

Position Overview:

The Head of Commercial Systems, is responsible for overseeing the development, implementation, and maintenance of the commercial systems including all of the point of sales systems (website, mobile app, station app), the yield management system and the Central Reservation System.

Roles and Responsibility:

• Roadmap & planning:
• Identify and prioritize system enhancements that support revenue growth, cost optimization, and customer satisfaction
• Collaborate with the others teams (sales, marketing, ecommerce, service delivery etc…) to define the commercial systems roadmap and ensure alignment with business goals
• Build and manage yearly delivery plan for all of the commercial systems
• System Integration:
• Coordinate with internal stakeholders and third party system providers to ensure seamless integration of commercial systems with other relevant systems, such as financial systems, CRM, Operation System and third party distributors
• Vendor/supplier Management:
• Manage vendor relationships, follow-up contracts, and enforce service level agreements (SLAs) to ensure system availability, reliability, and support.
• Systems Development and Implementation:
• Lead the design and implementation of the commercial systems
• Coordinate with internal stakeholders and external vendors to ensure timely and effective system integration and deployment.
• Oversee user acceptance testing, quality assurance, and change management processes to minimize system disruptions and maximize user adoption.
• System Maintenance and Support:
• Collaborate with vendors and internal teams to monitor system performance, identify areas for improvement.
• Manage relationships with external system providers and vendors to ensure adherence to contractual obligations and service level agreements.
• Manage change request process from definition to go live
• Team Management and Leadership:
• Build and lead a high-performing team of commercial systems professionals, providing, guidance, and fostering a collaborative work environment.
• Set clear goals, objectives, and performance expectations for team members, conducting regular performance evaluations and providing constructive feedback.

Academic Qualifications:

• Master degrees in computer science, information systems or related fields

Experience:

• Experience in vendor management, contract negotiation, and service level agreement management.
• Extensive experience (8+ years) in managing and implementing commercial systems within the transportation industry (preferably long-distance train operator).
• In-depth knowledge of central reservation/inventory systems and point of sales systems (B2C website and mobile app)
• Proven track record of successfully leading large-scale system development projects from inception to implementation.

Other Skills:

• English speaking with excellent written and verbal skills
• Strong analytical skills with the ability to leverage data to drive decision-making and operational improvements.
• Excellent leadership and team management abilities, with a focus on fostering a collaborative and results-oriented work environment.
• Outstanding communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders.
• Knowledge of industry best practices, emerging technologies, and trends in commercial systems within the transportation sector.

Production Process Specialist

About the job

Roles & Responsibilities :

• Responsible for producing and putting in place relevant processes and procedures to enable effective and efficient maintenance execution based on LEAN principles
• Developing and updating production processes based on LEAN
• Management principles.
• Fleet policies, procedures, processes and documentation is
• live and kept up to date.
• Responsible for drafting of above Policies, procedures and
• documentation.
• Undertaking time and motion studies.
• Productionizing technical instructions and notice, liaising
• with the Maintenance Planner to package maintenance activities are delivered
• efficiently with minimal asset downtime and based on resource and material
• availability.
• Lead a Continuous Improvement culture, motivating and
• involving all staff members in the process.
• Responsible for reporting on and ensuring all departmental
• KPIs are met.
• Be responsible for your own, and others safety.

Requirements :

• A minimum of 5- 8 years of relevant experience.
• Experience and background in maintenance and operations
• Experience in managing matrix teams, has supervisory experience
• Has knowledge and understanding of LEAN Management and or Six SIGMA principles.
• Should have experience in SAP

Academic Qualifications :

• Degree or equivalent qualification in relevant engineering specialism, or significant maintenance and operational experience in a maintenance or engineering role.

Safety Responsibilities :

To comply with those elements of the Etihad Rail DB environment, health and safety management system and other company documents where specific responsibility is identified with the role or as a general requirement on all employees

Security :

Etihad Rail DB employees are responsible for:

• Being aware of the current policies and procedures and their responsibilities for protecting corporate assets;
• Using corporate resources only for intended purposes as defined by policies and procedures of Etihad Rail;
• Being accountable for their actions relating to their use of all assets.

Quality & Environment Officer

About the job

Position Overview

Etihad Rail Infrastructure is seeking a highly motivated and skilled individual to join our team as a Quality and Environment Officer. The successful candidate will play a key role in ensuring the highest standards of quality and environmental compliance in all aspects of our rail operations across the UAE. This position requires a strong understanding of quality management systems, environmental regulations, and a commitment to sustainable practices.

Roles and Responsibility

1. Quality Management:

· Develop, implement, and maintain the Quality Management System (QMS) to ensure compliance with industry standards and regulatory requirements.

· Conduct regular audits and inspections to identify areas for improvement in quality processes.

· Collaborate with project teams to establish and monitor key performance indicators (KPIs) related to quality.

2. Environmental Compliance:

· Stay abreast of local and international environmental regulations relevant to rail infrastructure projects.

· Assist to Develop and implement environmental management plans to mitigate the impact of construction activities on the environment.

· Monitor and assess environmental performance, providing recommendations for continuous improvement.

3. Documentation and Reporting:

· Prepare detailed reports on quality and environmental performance for internal and external stakeholders.

· Maintain accurate and up-to-date documentation related to quality and environmental initiatives.

· Ensure compliance with reporting requirements outlined by regulatory bodies.

4. Training and Awareness:

· Conduct training sessions for project teams to enhance awareness and understanding of quality and environmental policies.

· Foster a culture of responsibility and sustainability within the organization.

5. Collaboration:

· Work closely with senior managers, engineers, and other stakeholders to integrate quality and environmental considerations into operations and maintenance planning and execution.

· Liaise with regulatory bodies and external auditors to facilitate inspections and certifications.

6. Risk Management:

· Identify potential risks related to quality and environmental aspects and develop strategies for risk mitigation.

· Participate in the development and review of risk assessment

Desirable qualifications, skills and experience

Academic Qualifications:

· Certificate or Diploma in Environmental Science, Engineering, Quality Management, or a related field.

Professional Qualifications:

• Familiarity with ISO standards (ISO 9001, ISO 14001) and relevant Auditor certifications.
• Full Driving licence

Experience:

• 3 years working in a quality or quality related field
• 3 years working in an environment or environment related field
• Familiarity with calibration standards such as ISO 17025 is a plus
• Proficiency in Microsoft Office Suite and other document editing tools.
• Familiarity with document management systems and software

Other Skills:

• Excellent communication and interpersonal skills are necessary in all forms
• Excellent English language skill both written and verbal. Knowledge of Arabic is preferable.
• Able to manage cultural diversity in the workplace and recognise the sensitivities between different cultures.
• Adaptability and resilience to work in a harsh environment with most of the time being employed in desert locations.
• Be a person of trust and integrity and a people person who possesses the ability to influence, coach and mentor others. Be a safety role model and lead by example.

Systems and Facilities Director

About the job

The Systems and Facilities Director is responsible for the Overall Signalling, Telecommunication, Power and Facilities Maintenance delivery programme as well as the compliance of set OT Information Security rules and guidelines.

As part of his duties, he/she manages fully the Maintenance Services outsourced contracts with the support of the Signalling, Telecommunications, Power, Facilities Maintenance and Infrastructure Contract Managers. Additionally responsible for strategic direction, budget definition, Standards and competence management compliance within the Systems department.

Main Responsibility:

· Responsible for the delivery of all Systems related maintenance services including the management of all Systems and Facilities Related Outsourced services with the support of both technical Managers and the Infrastructure Contract Manager.

· Ensures a Standardized approach to safe working conditions and practices so as to ensure a safe working environment for all Employees and Contractors across the UAE wide Etihad Rail Network.

· Participates on the Quarterly meetings with the Service Providers Maintenance Director, Senior Managers and Contractor’s representatives to discuss on-going issues, issue resolution and disputes.

· Prepares and defines the budget and staffing requirements for the national wide Systems Department and support the Infrastructure Director in the definition of the yearly Operational Budget.

· Monitors the overall performance of the Systems, including the Life Cycle Costs, and forecast end-of-life expenditure considering asset lifecycle, obsolescence, identified business risks.

· Sets network wide Systems Maintenance strategies and direction to ensure that the maintenance services are delivered, on-time, on budget and compliant to approved safety standards.

· Reviews and approves System related renewals and sponsors the deployment of approved changes, including the creation and presentation of business cases to Senior Management, as required.

· Acts as Technical Authority in regards to Design and Systems Asset changes.

· Reviews all System maintenance related Procedures, Instructions, Forms in accordance with the strategy and Business goals.

· Reviews and approves the Maintenance Service Provider Yearly Asset Maintenance Condition Report.

· Supports the Company in Business development opportunities as required and in-line with the Head of Systems and Facilities technical competence.

· Covers the Infrastructure Director duties during his absence and undertakes similar and related tasks and duties as directed by the Supervisory function;

Academic Qualifications:

· University degree in Electrical Engineering, Computer Science or equivalent;

Professional Qualifications & Knowledge:

• Full driving license or ability to convert it to UAE License
• Member of a Recognized Professional Engineering Association
• Technical knowledge of Railway Signalling, Telecommunications, Power and MEP systems
• Knowledge of Asset Management and Reliability standards
• Knowledge of applicable railway standards (ETCS, EN50126, EN50128 and EN50129)
• Knowledge of Information Security Standards and Principles
• Knowledge of auditing techniques

Experience:

• 20 years’ experience on Railway Systems, preferably including the whole railway lifecycle (FEED, Design, Installation, Test & Commissioning and Operations & Maintenance).
• 12 years’ relevant experience in Signalling, Telecommunications and Power Systems Maintenance Management.
• Preferably with experience in Facility Management
• Proven experience in a similar position within Railway Sector.
• Relevant experience in a heavy rail environment in the Middle East.
• Demonstrable working experience with ETCS / ERTMS Operation and Maintenance
• User experience with SAP
• Contract Management Experience

Other Skills:

• Ability to Manage multi-cultural and multi-disciplinary teams
• Good planning skills
• MS Office skills
• Report Writing skills
• Analytical skills for problem solving
• Good communication and interpersonal skills and a proven ability to motivate and direct employees

Supervisory Responsibility:

• Signalling, Telecommunications, Power and Facilities Maintenance Managers, Control Systems & OT Engineer and Sub-Contractors.

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